FREQUENTLY ASKED QUESTIONS   

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Frequently Asked Questions

Why should I select AutoClean?


We are a responsible and environmentally friendly company.

We are hard on germs but gentle on nature.

Our disinfectant spray is bio-degradable, nature-friendly, cost-effective.

We are a family, we care, we give, and we value our customers. If after all that, you are still thinking about why? then you should give us a call :) and we would be happy to clear any doubts if you may have.




How long does the Disinfection process take?


We suggest you spray disinfectant solution and leave it for a minimum 5 minutes and let it air dry or if you would like wipe it off with a cloth or tissue paper.




What are different quantity units available for AutoClean Spray and Cleaner solutions??


We provide in 100ML/500ML/1000ML/5000ML/10,000 ML and 20,000 ML containers.

If you need larger size units than what's readily available, you can email us with your requirements on care@autocleanasia.com or call us on +919892138668




What type of Disinfectant spray is Autoclean?


Our disinfectant spray is Water-based Multi-Purpose Surface Disinfectant Spray




What is the Shelf Life of the AutoClean Disinfectant spray


Shelf Life is 12 months.

After 12 Months, the disinfectant spray may lose some of their effectiveness.




Is this safe for Humans?


We would not want to build anything that our families and we won't use. We are nature friendly company, but we are hard on germs.

We always advise you take safety and caution as advised while using any product of ours and you can check out the caution and safety statement on the product label and also the direction and how to use.




Are your Disinfectant Spray products suitable for people with sensitive skin?


Product safety is fundamental to the integrity of our brands and business. We are, therefore committed to supplying safe products to our consumers.

Our solutions biodegradable & non-irritant in nature. Strong substances like chlorine or alcohol is not used in AutoClean disinfectant spray which makes it the best human and natural friendly powerful solution out there in many ways.

There can be many factors which can cause irritation to sensitive skin, and very often, these factors are hard to predict.




How long does SARS-COV-2 virus live on surfaces?


Scientists found that SARS-COV-2, the virus that causes covid-19, can be detected in aerosols for up to three hours and on plastic and stainless steel surfaces for up to three days. Thus, it is vital to practice high personal hygiene, such as frequent hand washing and disinfecting frequently touched surfaces to protect against infection.




Do i have to Disinfect upholstery and porous items such as mattresses, sofa, curtains, carpets, pillows?


Yes, it is essential to wash all bed sheets, pillow covers, blankets and other fabrics with detergent and in warm water in the washing machine.

You can spray AutoClean Disinfectant spray as well and let it Air Dry




Will my floor or surface get Sticky after I spray AutoClean Disinfectant Spray


AutoClean Disinfectant sptay is Biodegradable and Water based that mean no Stickiness what so ever.




Does your Disinfectant Spray have strong odour and need to have high ventillation pre and post spray


AutoClean Disinfectant spray is fragrence free and odourless in nature, you will not chnage the nature of your environment with the spray, like many other disinfectant that would normally require you to step out of the house or hold your breath due to strong odour and harmful chemicals. You can spray and air dry the surface, no special ventillation is required.




Is Disinfection the same as Cleaning?


Disinfecting covers all high touch and surface areas of the premise, including areas that are usually not done on a day-to-day basis. With our technology and formulation disinfectant that disperse and coat all surfaces within the premise, the bacteria, fungus and allergens eliminated, including hard to reach areas.




Do you test your products on animals?


As a fundamental part of our ethical approach, we are committed to not conducting animal testing, unless we are legally required to.




Do your Disinfectant and Cleaning solutions have any ingredients that are derived from animals?


Our disinfectant spray and multipurpose cleaner do not contain any animal derivative ingredients.




What is the difference between a Cleaner and a Cleanser?


We have separate products that are specifically designed to disinfection and cleaning. For example our disinfectant spray is an anti-bacterial disinfectant solution and our multipurpose cleaning product is specifically designed for high cleaning performance.




How can AutoClean Disinfectant Spray kill 99.9% of bacteria?


Our disinfectant products contain active substances which have bactericidal activity. In order to confirm the level of active substances, all products are tested according to Indian and global standards.

More details can be found on cdc website

https://www.cdc.gov/infectioncontrol/guidelines/disinfection/disinfection-methods/chemical.html#hydrogen

“We use hydrogen peroxide in our disinfectant spray wihc is an active ingredient and active against a wide range of microorganisms, including bacteria, yeasts, fungi, viruses, and spores 78, a 0.5% accelerated hydrogen peroxide demonstrated bactericidal and virucidal activity in 1 minute and mycobactericidal and fungicidal activity in 5 minutes.”

https://www.cdc.gov/infectioncontrol/guidelines/disinfection/disinfection-methods/chemical.html#hydrogen




Where can i use AutoClean Disinfectant Spray?


Our autoclean disinfectant spray is a Multi- Surface disinfectant and can be used on most of the surfaces, to name few

Bath tubs

Shower curtain

Refrigerator exteriors

Telephones

Shower

Kitchen

Home

Offices

Manufacturing Floors

Cars and Other Vehicles

Light switches

Toilet seats

Sinks

Doorknobs

Faucets

Garbage cans

Delivery boxes

Changing table

Cribs

Shoes & cabinets

Stroller

Changing table

High chair

Booster seat

Chairs

And many more...

* Do not spray on electronics and electrical devices directly *unplug electrical appliances before use.




Where can i use AutoClean Multipurpose Solution?


Our AutoClean Multipurpose solution is an all-in-one solution when it comes to cleaning. You can use the solution to clean all kinds of surfaces and few common things/ and areas like

Bath tubs

Shower curtain

Refrigerator exteriors

Telephones

Shower

Kitchen

Home

Light switches

Toilet seats

Sinks

Doorknobs

Faucets

Garbage cans

Delivery boxes

Changing table

Cribs

Shoes & cabinets

Stroller

Some soft surfaces

Changing table

High chair

Booster seat

Chairs

And a hundreds of others

*always test cleaning products on a small inconspicuous area before widespread use to ensure no damage is caused.




What's wrong with using bleach or chlorine or other strong chemical based options in the market to disinfect?


Chlorine bleach and the phenols are rated as a "category i," described as "highly toxic" and lethal at levels ranging from a few drops to a teaspoonful orally. They are marked by law with a skull and crossbones and the words "danger. Poison."

Why would you choose such option while you have safer options available, especially when you are using where human contact is high and frequent.




Why should we regularly sanitize and disinfectant our high touch points, cars, home, office or workplace?


High-touch surfaces are surfaces that are handled frequently throughout the day by numerous people. These surfaces include doorknobs, light switches, phones, sink faucets, and toys. Hightouch surfaces can become contaminated by direct contact with bodily fluids or through indirect contact with other contaminated objects, such as inadequately cleaned rags and sponges or improperly washed hands. Pathogens can stay on surfaces if they are not properly disinfected. For example, hepatitis a virus and rotavirus can survive up to one month on hard, non-porous surfaces, while noroviruses can survive up to 42 days on the same types of surfaces. High-touch surfaces have been shown to play a role in the transmission of pathogens both directly by surface-to-mouth contact and indirectly by contamination of hands and subsequent hand-to-mouth contact.

Get more information on cdc site

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/disinfecting-your-home.html




Can the Disinfectnat Spray Solution safely consumed orally?


We are a responsible and environmentally friendly company in health and hygiene products; To be clear under no circumstance should our disinfectant products be administered into the human body (through injection, ingestion, or any other route). As with all products, our disinfectant and hygiene products should only be used as intended and in line with usage guidelines. Please read the label and safety information.




Is AutoClean Disinfectant Spray effective against covid-19?


Government and cdc have established a list of disinfectants materials that meet their criteria for use against sars-cov-2, the cause of covid-19, widely referred to as the coronavirus. Autoclean disinfectant spray products contains one of those effective material.

Please refer to the cdc website at https://www.cdc.gov/coronavirus/2019-ncov/ for additional information.




Can i use AutoClean Disinfectant Spray or Multipurpose Cleaner to disinfect my hands or food?


Autoclean disinfecting and cleaning products are for surfaces and not for personal use. They cannot be used on the body or food and strictly always should be used as directed on the product label and usage guidelines and direction.




How should i best use AutoClean products?


To ensure effective use of your AutoClean product, follow the instructions on the back of the label.

To learn more visit the our product page




I want to disinfect every place in my home. Where should i not use AutoClean Disinfectant Spray?


Autoclean disinfectant spray is recommended for most hard, non-porous surfaces as well as many soft surfaces. Do not spray directly on electronic and electrical device and appliances. Always refer to the back of pack/label directions before applying.




How much does your products cost?


Please refer to our product page for cost related information on each product.




What are the Active Ingredients used in the Disinfectant Spray?


Hydrogen Peroxide/ Silver Nano particles and Other ingredients - refer to the product label for other information.




What is the efficacy of the Disinfectant Spray?


We use hydrogen peroxide in our disinfectant spray, which is active against a wide range of microorganisms, including bacteria, yeasts, fungi, viruses, and spores.

With 0.5% accelerated hydrogen peroxide demonstrated bactericidal and virucidal activity in 1 minute and mycobactericidal and fungicidal activity in 5 minutes.

We are happy to share details of the lab test reports/certification on the test results as and when required.




Why can't i find any AutoClean Products?


Given the rapid spread of the coronavirus (covid-19) in the world, our top priority at this time is increasing our production to help curb the spread of illness.

We are experiencing unprecedented and accelerated demand for our AutoClean products, and this demand may have an impact on store inventory levels. Our teams are actively working around the clock to increase production and delivery to our retailers, to maximize access to our products. We will be available online on allmajor online retail stores. We apologize for this inconvenience and appreciate your patience and understanding.




When will i start seeing products in my stores?


We have increased production during these unprecedented times and are doing everything we can to deliver as many products possible to our distributors & retailers. The stock of product on shelves will vary day by day, and we advise you to ask your retailer when they will be receiving their next shipments. We ask that consumers purchase only what they need so that everyone can work together to stop the spread. As of now we have enough availability so reach out to us directly if you cannot find the product in open market.




How are you choosing which retailers receive more product?


We are restocking as many different distributors & retailers across the country as possible.




Where are your AutoClean products made?


All AutoClean products are proudly Made in India.




What Certifications/Licenses does your AutoClean Disinfectant Spray have?


Our disinfectants are certified and license and are compliant with the standards and requirements of highest quality . Refer to our Proven & Certified tab on our home page to view all the certification and approvals.




Where can i buy my favourite AutoClean Products?


Our products will be soon available in grocery, drug, hardware, and discount stores in India, eventually they will also be found in global markets.

Many of our products will be soon be available from your family of Online retailers.

If you cannot find our products, write to us directly and we will get our products to you.




Are refills available for AutoClean Products?


Most AutoClean products have refills that let you refill while reusing the existing dispenser. We believe in bringing a cost-effective solution to market, and this help with that goal.

Refillable bottles intended to be refilled by the consumer.




I care about sustainability. Are autoclean disinfectant spray products environmental friendly?


Many elements of autoclean products and packaging can be recycled.

From improving our products, encouraging green choices, using fewer resources, and reducing waste, we are continually working to make products you can feel good about using in your home.

Our disinfectant spray is eco-friendly, biodegradable they are also colourless, odourless, non-carcinogenic and non-mutagenic, non-polluting & non-staining in nature.




What are AutoClean Products made of? Are they safe for my family?


We have worked hard to choose the best ingredients and made sure they're responsible for the environment and human health, and communicate about them openly. Learn more about our ingredients on the back of the label of each product.




What is your privacy policy?


We value the trust you place in us when you provide us with your personal information. We take your privacy seriously and are committed to protecting it.

Read the privacy notice.




I have feedback about AutoClean Products. Whom should i contact?


Nothing is more important than our mission, and our guiding principles is that we care about making life germ free for humans. We want to hear your thoughts, good or not-so-good.

Write a review of an autoclean product here.

OR

Send an email to our care@autoclean.asia or, if you want to share a testimonial please consider using our form. We'd love to share your story!




I have a new product idea for AutoClean. How can i submit my idea?


To protect you and AutoClean, we only explore product ideas that are already patented or have a patent-pending. If that's the case for you, you can complete our suggestion agreement and release form and submit it with a non-confidential copy of your patent or patent application. If you don't yet have a patent underway, please get back in touch with us when you do.




Still, have a Question?


If you don't see the information you're seeking, connect with us directly

  • Email: care@autoclean.asia
  • Direct number: 9892138668
  • Toll free : 1800 123 6958





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